Returns and Exchanges
1. What is the return and exchange policy!
Online purchases (excluding giveaways) made through this site are subject to exchanges and returns within 7 days of receipt of all items. All returns/exchanges must be returned in perfect, undamaged, resaleable condition (i.e. the product is not creased or worn) and in its original packaging.
2. How long does a refund take to process?
Once we receive the returned items, it will take up to 3 business days for us to process the refund. For PayPal account holders, up to 3 business days for the transaction to appear on your PayPal account. For credit card refunds, between 7-14 business days for the transaction to be completed.
3. Do you offer free shipping on returns?
Currently, exchange orders in all countries are free of charge. Returns We only offer free returns for orders in Saudi Arabia and the UAE. Once we confirm your return request, please contact us for a free shipping label. For other countries: We currently do not cover return shipping, you will need to pay for it yourself.
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